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TERMS AND CONDITIONS

BECOME A MEMBER TERMS & CONDITIONS FAQ

TERMS & CONDITIONS OF BSB REWARDS PROGRAM

 

1.  INTRODUCTION

 

ΒSB Rewards”, is BSB's (the "Company" or "BSB") customer loyalty program (the "BSB Rewards Program", the "Program"). These terms and conditions of participation in the BSB Rewards Program (hereinafter and for the purposes of this section the "BSB Rewards Terms", or the "Terms"), are addressed to those who register to and use the Program in one of the following ways (hereinafter the "Members") and constitute the contract between the Company and the Members in respect of their participation in the Program. By registering to the Programme, you acknowledge that you have read and understood these BSB Rewards Terms and that you unconditionally accept them. Should you disagree with these Terms or have any reservations, you may make your BSB purchases without registering in the Program.

BSB reserves the right to unilaterally modify, renew, delete, add to or limit these BSB Reward Terms in whole or in part at its sole discretion and/or when any change is required by law. You will be notified of any changes to the Program by Viber and/or email, and changes will take effect from the date they are posted on the Website. It is clarified that any change to these Terms shall not affect any orders, purchases or other uses of the Program on your part made prior to effective date of the changes according to the above. However, should you require any clarification or information regarding the changes, or have any disagreement, reservation or query relating to these changes, you may contact BSB's Customer Service Department, using one of the contact methods listed in the relevant "Contact Us" section, prior to making any use of the Program. Any use of the Program after the changes have entered into effect as set forth above shall be deemed to be an unconditional acceptance thereof.

 

2.  Registering to BSB Rewards

2.1.  To register to the BSB Rewards Program, you may:

  • Click here, to register directly to the Programme by creating a Member Account on the BSB e-shop.
  • Go to the top of the Website and register on the Website in accordance with the Terms & Conditions, in which case you will automatically join the BSB Rewards Program.
  • Go to a physical store that participates in the Programme and register in person, using the special tablets you will find at the site.

Please note that NOT all physical stores participate in the BSB Rewards Program (hereafter referred to as "Participating Outlets"). You have the right to choose whichever method of registration you wish; all methods of registration will result in exactly the same results for Members of the Program, namely the creation of an Account ("Member Account") and participation in the BSB Rewards Program. However, in case you have already registered in one of the above ways, you cannot register in yet another way.

2.2.  The BSB Rewards Programme is addressed exclusively to individuals over 16 years of age with the necessary legal capacity to enjoy its benefits. The partners, shareholders, directors, managers or owners of the entities affiliated with the Company that trade the Company's products, the Company's Group and its companies, as well as their relatives up to the second degree of kinship (spouses, children, brothers, sisters, parents) as well as the employees of these outlets, are not entitled to acquire or maintain a Member status during the entire period of validity of the cooperation of their business with the Company.

2.3.  In order to register as a Member of the BSB Rewards Program, it is necessary to provide your mobile phone number, the number for which has been provided by a mobile telecommunications provider legally established in Greece.

2.4.  After you have filled in the information requested in the relevant fields of the registration form, either via the e-shop or on the special tablets that you will find in the Participating Outlets, a confirmation code by SMS will be sent to the mobile phone number you have provided, which you will be asked to enter in the relevant field to complete your registration. Your Member Number will be sent to the same mobile phone number and will accompany your Member Account.

2.5.  Through their Account, Members can be informed about the points they have accumulated, view their order history, create a Wishlist ("Favorites"), edit their personal data and learn directly about discounts, offers and any other promotions addressed to BSB Rewards Members.

2.6.  When registering for the Programme, you warrant that you are over 16 years of age and that the information you provide is true, accurate and up-to-date and that our Company is legally made aware of it. The Company does not and is not obliged to carry out any identity and authorization checks when you submit your application for registration.

2.7.  Member Accounts are strictly personal and, therefore, it is prohibited to transfer or share in any way the Account or the points accumulated by the Member. Benefits may not be transferred to a third party.

2.8.  You may delete your Member Account by contacting us at 2103003860 or by sending an e-mail to customercare@bandfgroup.com. In the event that you delete your Account, your member Number will no longer be valid, the points you have accrued will be deleted and you will not be able to use the Benefits and Points you have accrued up to that point. Any re-enrollment in the Program will result in receiving points and Benefits from your point of enrollment onwards.

 

3.  Earn Points

3.1.  By making purchases in the e-shop and/or in the Participating Outlets, you earn points which you can redeem in your subsequent purchases in the Participating Outlets. For every 1€ of purchases of products available at regular price, you will receive 10 points, and for every 1€ of purchases of products available at discounted price, you will receive 5 points. There are 4 tiers of points.

Tiers

Points

Discount

1

4.000

10€

2

6.000

20€

3

8.000

30€

4

12.000

50€

 

3.2.  Please note that Participating Outlets reserve the right to select specific products the purchase of which can award points to the Member.

3.3.  Members of the Program earn points from purchases and participation in activities (e.g. contests, lotteries, games, surveys, etc.) that take place both in the Participating Outlets and through our e-shop. However, points are redeemed exclusively in Participating Outlets (not in the e-shop). You can view the Participating Outlets by clicking here // Please contact the outlet where you wish to make your purchases or redeem your points to ensure that it participates in the Program.

3.4.  In order to redeem your points when making purchases at the Participating Outlets, you must mention your Membership Number at the cashier of the outlet. To redeem your points when making purchases through the e-shop, you must log in to your Member Account before placing your order.

3.5.  Please note that your Account is personal and non-transferable, and points will be credited to a Member's Account only when the Member makes purchases. Therefore, requests for points to be credited to an Account that are attributable to transactions in which the Member was not simultaneously identified, will only be considered and points may exclusively be awarded at the Company's sole discretion.

3.6.  The points to which the Member is entitled after each transaction will be credited after the completion of the transaction (payment) and will be available in the Member's Account on the same day of the transaction.

3.7.  Members can be informed about the points they have accumulated and find out whether they are entitled to a discount of a certain tier through their Account. In addition, if they so wish and after mentioning their Member Number at the Participating Outlet they are visiting, the Member may ask the staff of the Outlet to be informed about their points. If upon completion of a transaction the Member reaches a tier of which the point entitles them to a discount on their subsequent purchases, they will be notified by the Outlet staff during that current transaction or upon completion of their e-shop order.

 

4.  Redeem Points

4.1.  Points are redeemed in the form of a discount on a transaction of equal or greater value exclusively at Participating (physical) Outlets. Points cannot be redeemed in the e-shop. Under no circumstances can the Account, the number of points and the rights deriving from them (e.g. discounts) be exchanged for money.

4.2.  When a Member collects the points corresponding to the respective tier, he/she acquires the right (and not the obligation) to redeem them in the form of a discount on his/her subsequent purchases. Members may redeem their points when and if they wish to do so, as well as retain their points in order to reach a higher tier (and thus qualify for higher discounts on their subsequent purchases).

4.3.  In order to redeem their points, the Member must mention the Member Number allocated to them upon registration. A discount may be redeemed in its entirety in one transaction and not in parts. Only one discount may be redeemed in each transaction. If the Member has earned more than one discounts, they may redeem them individually.

4.4.  Upon redemption of the points corresponding to a discount, the corresponding points are deducted from the Account. When the Member redeems points corresponding to a gift, the points corresponding to that gift are deducted. Once the points have been redeemed, the redemption cannot be cancelled and the points cannot be returned.

4.5.  It is not possible to redeem points for the purchase of Gift Cards.

4.6.  If you return items purchased from the e-shop for which points were credited to your Account, the points corresponding to the returned items will be deducted from your Account. If you are returning items purchased at a Participating Outlet and you are not entitled to a refund, in accordance with the policy of the Participating Outlet involved, you will need to select another item to replace the one you are returning. If the new item you purchase has a higher value than the item you are returning, the number of points that corresponds to the difference between the new item and the item you are returning will be credited to your Account. For example, if you return a product worth 50€ and buy a new product (valid for the Programme) worth 60€, 100 additional points will be credited to your Account (10€ x 10 points if the product was not on sale).

4.7.  If the returned item was purchased by redeeming points and you are entitled to a refund from the Participating Outlet, then for the amount paid in cash, the money will be refunded to the payment instrument used to complete the transaction (cash, card or paypal); for the amount corresponding to the points redeemed by you, a credit balance equal to the value of the discount corresponding to the redeemed points will be issued. You will be able to use the credit balance on the same or on your next purchase at any of the Participating Outlets. The refund is made at the original value paid. If you are not entitled to a refund but are entitled to return the item in accordance with the Participating Outlet's policy, then you will have the right to change the item you are returning to the Participating Outlet and purchase another item at the refund value of the item returned.

4.8.  Members are obliged to keep the receipts for the purchases they make from which points have been credited to their Account for a period of 18 months from the date of the purchase. The Company shall be entitled, at any time upon the redemption of points by the Member, to request the submission of such receipts to confirm the legal manner in which they were acquired, a right which it may exercise at its sole discretion.

4.9.  Points expire 18 months after the last transaction for which the Member's Number has been used. Members will be notified of the expiry of their points three months in advance. Individual instructions or conditions relating to the awarding and redemption of points shall continue to apply in parallel with these Terms. Any information posted about them in your Account or about BSB Rewards in general on the Website shall be deemed to be an integral part of these Terms.

 

5.  Earn other Benefits

5.1.  Benefits: Benefits include rewards for the loyalty of our customers and BSB Rewards Members through discounts, gifts and other offers exclusively for Members. As Μembers of the BSB Rewards Program, you can:

  • Take part in contests addressed exclusively to Members
  • Learn about discounts & offers first
  • Take Sneak peeks at the New Drop
  • Enjoy free cash-on-delivery service on special time periods
  • Enjoy free shipping on orders above certain value
  • Return products for free
  • Get exclusive discounts
  • Learn about new collections and contests
  • Receive advice on latest fashion trends and more
  • Access discounts and offers first
  • Have our Lookbook shipped at your door!

You are entitled to Program Benefits by taking part in certain promotions announced from time to time on the Website, available at Participating Outlets, posted on the social media of the Company or in other manners announced regularly by the Company.

5.2.  In addition, you may be entitled to further Benefits when you fill in certain information in your Account, such as your date of birth (optional), for which we will inform you before you provide this information.

5.3.  If more specific conditions apply to the Benefits, their earning and redemption, these conditions will be posted in a prominent place on the Website, inside the Participating Outlet, on the Benefit (e.g. on the voucher) or at the point where the Benefits are possible to acquire and redeem (e.g. by means of an announcement at the cashier of the Participating Outlet, in the post of the respective social media contest, etc.). The individual instructions or conditions relating to the Benefits shall remain in force along with these Terms. Any information posted on your Account in relation to them or in relation to BSB Rewards in general on the Website shall form an integral part of these Terms. In the event that these Terms contradict the more specific terms that accompany the Benefit, the more specific terms shall apply.

 

6.  Final Provisions

6.1.  Participating Outlets will, at their sole discretion, select and include in the Programme specific products, the purchase of which will result in the crediting of points to the Members' Account or the awarding of other Benefits. These products will be disclosed to Members within the Participating Outlets at any time. The Company reserves the right to select, at its sole discretion, specific products, the purchase of which implies the crediting of more points than their corresponding value.

6.2.  lease note that the Company reserves the right to unilaterally change the points system, to withdraw certain Benefits, to set limits on the points that can be collected per Member and per transaction, to vary the tiers and the way of redemption, following the provision of notice in advance, if necessary, as well as to cancel any promotions that award points, to limit, suspend or completely cease redemption of points at its sole discretion, and in any case unilaterally. Furthermore, it reserves the right to suspend and/or terminate the Program at any time and unilaterally, without justification and at its sole discretion and without notice, but always after providing proper information and instructions on how a Member can redeem their points.

6.3.  If you have already earned points or a Benefit that you are no longer able to use, we will provide you with prior notice of your options, either through your Account or by posting on our Website, via e-mail and/or viber, should this be deemed necessary. Otherwise, the Company is not obliged to provide any notification if in its sole discretion no longer wishes to maintain or wishes to remove or alter the points system. The Company is also entitled to suspend the use of the Program by a Member for reasons relating to (a) the safety of the product/service, (b) the suspicion of unauthorized or fraudulent use, etc. Please note that in such cases, the points accumulated by the Member will be permanently deleted. The Company has the right to take action to delete/deactivate the Member due to consistent non-compliance with these Terms and/or general misconduct within the framework of the overall transactional relationship, as well as in the event of bankruptcy, liquidation or compulsory administration, cessation of operations and in the event that the Member's legal capacity has ceased to exist, in which cases the available points will be permanently deleted from the Account. It is hereby expressly agreed that the Company has the right to suspend Members' participation in the Program, and in particular the collection of points, until the limits that allow the continuation of the Membership are restored.

6.4.  The Company reserves the right to refuse to award points to a Member without prior notice if the Member violates these Terms or the law.

6.5.  You agree to maintain the confidentiality of your Account and your passwords used to access it and agree not to allow other persons to use your login details, your name, your contact details or your Member Number. You are fully and solely responsible for any action (act or omission) taken through your Account. The Company disclaims any liability for losses arising in general (including to any third party) from your participation as a BSB Rewards Member or from purchases made from your Account due to unauthorized access or use of it, if you have not previously notified the Company appropriately in our contact details. Please note that any action taken through your Account will be reasonably regarded by the Company as your own actions.

6.6.  The Company reserves the right to delete your Account for good cause, such as when there is an indication of bad faith, illegal use or use in breach of the BSB Rewards Terms or the Terms & Conditions of the Website or of the process / system for awarding, use and redemption of points and Benefits. In this case, the Member's Account and points accrued will be deleted and participation in BSB Rewards activities will be suspended. The Company reserves the right not to allow the same person to be re-registered as a Member of the Program if it becomes aware that the person has been deregistered for any of the above reasons in the past.

6.7.  The Company reserves the right to discontinue the Program at any time, providing prior notice to the Members either through their Account or through the means of communication they have indicated, except if the Program is discontinued for reasons of force majeure.

6.8.  Intellectual Property: The Program is the property of the Company and is protected by copyright law. The Company grants you permission to browse the pages dedicated to the Program and to print or download copies of the material posted thereon for your personal, non-public, non-commercial use only, provided that you do not remove any copyright or other proprietary notices appearing on the material you print or download. You agree that you will not copy, display or otherwise transmit any material from the relevant page in any medium or manner. You also agree not to modify, sell, transmit or distribute any material from the BSB Rewards pages in any manner or means, including by uploading the material or otherwise making the material available on the Internet. In any event, the content and all information irrespective of its nature posted on BSB Rewards and accessed by you is provided for your information only and should not be construed as qualified advice or solicitation to act. You access the content posted and use the relevant features at your own initiative. BSB Rewards bears logos and other trademarks that are the property of the Company or affiliated companies under license. You agree not to use or display them in any way without the written permission of the respective trademark owner.

6.9.  You are responsible for any damage or artificial interruption arising or caused by you to the pages hosting the Program within the Website or its transmission systems.

6.10.  You must refrain from any use of the BSB Rewards Program, its points and Benefits and the Website in any way that is unlawful, profane, abusive, offensive or obscene. Your participation and use of the Program is only permitted so long as you act lawfully and fairly while not taking any action that causes or is likely to cause damage to or unfair exploitation of the Company. In addition, creation of any link that implies any relationship between you and the Company is prohibited. In any case, you are required to notify us at the Company's contact details above if you become aware of or suspect or have any indication of any illegal or unlawful use of the BSB Rewards page.

6.11.  You hereby agree to indemnify, defend and hold harmless the Company and the parties involved from any third-party claim or damage arising out of your breach of any of these Terms.

6.12.  The Company shall not be liable to you or any third party for any breach of these Terms or of the law if it is due to your negligent act or omission or any failure to inform the Company in time; we reserve the right to take action against anyone responsible for causing any damage to the Company or because of or on account of the foregoing.

6.13.  To the fullest extent permitted by applicable law, you understand and agree that the Company is not liable for any direct, indirect or any other damages arising from the use of BSB Rewards.

6.14.  We make every effort to ensure that your information in your Account is true, accurate and up to date; however, the Company is not responsible for any error that may occur in its display or for the suitability or timeliness of updates communicated to you and the time at which you become aware of them. As Members, you are fully and exclusively liable for any loss or damage suffered by the Company as a result of any incorrect, inaccurate or out-of-date information provided by you.

6.15.  The Company has implemented appropriate technical measures for the proper maintenance and availability of BSB Rewards; however, the Program's availability may be affected by the Members' equipment, the condition of their networks, the upgrade of their software or other causes and therefore may not work well or at all. You will be notified of any temporary interruption to upgrade BSB Rewards.

6.16.  These BSB Rewards Terms constitute the contractual document between us and shall be governed by and construed in accordance with the laws of Greece. By accepting these Terms, the Member and the Company agree that to be subjected to the exclusive jurisdiction of the courts of the city of Athens in Greece.

6.17.  If any term is found to be invalid or abusive, it shall not affect the validity or interpretation of the resto of the terms, that shall remain in force and binding on you and the Company. Any delay by either party in exercising some or all of their rights under these Terms shall not have an effect on be considered a waiver of that right, which may be exercised at any time at a later date and at the reasonable discretion of the party entitled to exercise it.

 

 

ΤΕRMS OF USE OF THE WEBSITE

  

PROVISION OF INFORMATION

 

All information provided in the Website and the e-shop are true accurate and up to date, however those warranties are subject to any technical or typographical errors that couldn’t have been foreseen or detected or have been caused due to force majeure events.

 

NEWSLETTER

Your registration to Our Newsletter is not obligatory for the use of any of Our Services including the purchase of any of Our Products in the e-shop. However, anyone who have a purchase or opens an Account in e-shop could receive Our newsletters and advertising material in the email address that will submit when he proceeds to a purchase or opens an Account unless they state that do not agree to receive any such communication (opt out/unsubscribe). Non-Members can also register to Our Newsletter Services by submitting their email address to the in the Newsletter section on the Website. When registering to the Newsletter Service, You consent to receiving emails from Us with promotions on Our Products and Services and Products and Services provided in other Websites run and operated by Our Company.

For more information regarding Our Privacy please click HERE.    

We bare no responsibility if any of Our Newsletters is not delivered to Your email, although We take all due care and reasonable efforts to this end. There may the case that Our Newsletter end up to Your spam folder, therefore please check. In case You do not wish to receive Our Newsletter any longer, or You wish to unsubscribe from Our mailing list, Please contact Us either through the Communication Form on Our Website or through the link that appears in the Newsletter We send to You.

 

ADVERTISMENT

We retain the right to advertise Our Website and Products and Services to other sites of Our choice. In some of our Ads We use Cookies that do not identify the Users personally. You can read more about Our Cookies Policy HERE.

We also retain the right to host on Our Website Ads of third parties. The Ads may contain link to website of others. BSB takes all due care and reasonable measures to ensure that the third parties Ads do not contain any material that is illegal, offensive, false or misleading and We do not host any Ads that may contain material threatening, bad worded, pornographic, alcohol, guns, virus, gambling and generally context and material that is against ethics and the law. BSB examine all Ads to be in line with our User’s community and to respect the individual’s rights. We have monitoring controls in order to trace any Ad that is against the law and the above, however, We cannot guarantee the legality or the appropriacy of the Ads, while at the same time We retain the right to decline any Ad for any reason, at Our sole discretion.   

  

EXTERNAL LINKS

Our Website may contain links, hyperlinks and or banners that lead to other websites owned and operated by third parties. These other websites may contain information and adopt Policies that are different to Ours, therefore We bare no responsibility for the practices used by those third parties and the information provided by them. You must read and understand their Terms and Conditions and Privacy Policies before entering those websites, since We do not control it.  We don’t endorse the sites we link to and We’re not responsible for their content or liable for anything that happens to you if you use them.

 

  1. COMMUNICATION

By using the Website and the Services herein, You agree to receive electronic communication messages by Us and that electronic communication between Us abide to all legal requirements for the written electronic communication for the purpose used. For any complaints, comments, proposal, inquiries, etc, You must contact Customer Care Department of BSB through Section “Contact Us” on the Website.

 

  1. SOCIAL MEDIA

Users and Members can follow Our Company on Facebook, Linkedin, Instagram, Pinterest, Youtube (hereinafter the “Social Media), to learn about Us, check Our news, place their comments and follow Our promotional campaigns. Any Products, Service being offered by Us through the Social Media are subject to the Terms, unless otherwise agreed. Further interaction with the Social Media may enable Your access to Your Social Media accounts. We do not have any access to Your Social Media Accounts, and We do not control Your interaction with the Social Media, therefore we bare no responsibility for any action and/or omission on behalf of the Social Media. For this reason You must read carefully the terms and conditions of the said Social Media.  

 

RESPONSIBILITIES & OBLIGATIONS

 

1. USERS/ CONSUMERS LIABILITY

 

You have the exclusive responsibility to make proper, legal and authorized use of the Website and its Services and You bare the obligation to omit any act or action that is or considered to be illegal, unauthorized, or unethical or unfair.

 

You are the sole and exclusive responsible for the accuracy and legality of the provided information and data You provide to Us, as we are not obliged to examine the accuracy of the data and information provided.  

 

2. PROHIBITED USE

You may use this Website and Services only for lawful purposes. You agree that You shall not upload, post, transmit, share or otherwise make available through, or to, the Services any content or act or omit to act that is unlawful, abusive, threatening, harmful, obscene, lewd, offensive, defamatory, or otherwise objectionable.

 

Any action or omission is prohibited that might (a) infringe the intellectual property rights, privacy rights, rights of publicity, or other proprietary rights of others; (b) might violate any local, European, or international law, or any rules of any securities exchange, either intentionally or unintentionally, or; (c) contains any viruses, trojan horses, time bombs, cancelbots, or any other harmful or disruptive computer code, file, or program designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or (d) violate any personal data of other Users or ruin the Company’s and its associates reputation.

 

It is prohibited (a) attempt to gain unauthorized access to any information and/or personal data distributed in the Website, or any attempt to provide unauthorized access to any third party to any such information and data; (b) to access and use the website with the aim of developing any product or service that competing ours; (c) to reproduce, copy, modify, distribute, market, display, transfer, sublicense, prepare derivative work(s) or adaptation(s) based on, sell, exchange, barter, transfer, or otherwise make available in any form or by any means, except for the express limited Permitted Uses, all or any portion of the Services or any Information And Content retrieved therefrom or present, archive, cache, frame, scrape, or mirror any Information And Content from any part of the Services within another web site, except with express written permission from; (d) copy, disassemble, decompile, translate, reverse engineer or otherwise reduce the Services software or use any network monitoring or discovery software to determine the network and/or computer architecture, except as permitted by mandatory rules of applicable law that cannot be disapplied by contract

 

It is also prohibited to remove, disable, defeat, or change any functionality or appearance of the Services or intentionally alter the format in which data is provided by or otherwise circumvent the Services' regular interfaces to such data; or to upload, post, transmit, share, or otherwise make available any unsolicited or unauthorized advertising, solicitations, promotional materials, "junk mail", "spam", "chain letters", "pyramid schemes", or any other form of solicitation, bulk e-mail, or duplicative messages.

 

Your connection to the website is based on Your option and choice the telecommunications supplier.

 

3.  LIMITATION OF GUARANTEES-COMPANY’S LIABILITY

The service (including, without limitation, any content) is provided "as is" and "as available” and is without warranty of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed. We and our directors, employees, agents, suppliers, sponsors and partners do not warrant that: (a) the service will be secure or available at any particular time or location; (b) the service will be will be provided without any delay, uninterrupted, virus or error free timely and secure (c) defects or errors will be corrected; (c) any content or software available at or through the service is free of viruses or other harmful components; or (d) the transfer of data will be without delays, errors.  

 

In addition we do not warrant that: (α) the results of using the service will meet Your requirements; or (b) that the service is efficient for the purpose of use; (c) You will use the service properly and in line with the terms of use.

 

We are not responsible for any delays, delivery failures or any other loss or damage resulting for the transfer of data over communications networks and facilities, including the internet, whereas You acknowledge that the service and any data uploaded by You may be subject to limitations delays and other problems inherent in the use of such communications. no advice or information obtained by the service shall create any warranty.

 

In addition to any provision to this regard herein, to the fullest extent permitted by law, in no event shall we (nor our directors, employees, agents, partners, suppliers, content providers, licensors or resellers) be liable to You and any third party related to You, under contract, tort, strict liability, negligence or any other legal or equitable theory with respect to the service (i) for any lost profits, data loss, loss of goodwill or opportunity, cost of procurement of substitute goods or services, or special, indirect, incidental, punitive, or consequential damages of any kind whatsoever, or substitute goods or services, (ii) for Your reliance on the service (iii) for any matter beyond our or their reasonable control, even if we have been advised of the possibility of any of the aforementioned damages.

 

In addition we shall not be liable for any kind of loss or damage You may suffer (a) due to loss or damage to any of You data or personal record and such loss is attributed to technical errors, delays or omissions of the telecommunications networks (b) due to misconduct and misuse of the service by any authorized user and/or any third party and or any breach of applicable laws by any such party, (c) due to any event, situation, action or omission for which we have provided no guaranties (d) termination of this website and any service provided herein. 

 

We assume no liability for any damage suffered by You including but not limited to loss of data from delays. Non deliveries, errors, systems down time, mis deliveries, network or system outages, file corruption, service interruptions, caused by the negligence of us, Your own errors, and/or omissions.

We bare no responsibility for any technical problems You may face during Your connection to the Web and also for any third party’s acts or omissions or third parties’ unauthorized access to any products, data or information provided in our Website and e-shop.

We reserve its right (a) to delay delivery of goods in cases on force majeure; (b) disrupt or stop temporarily the operation and function of the Website and the Services for technical reasons (upgrading etc.) and cannot warrant and guarantee the availability of the products ordered, however warrants and represents that it will notify You about products availability.

We have no responsibility for Your direct communication with third parties operators such as advertisers and advertising networks, and for any commercial engagement between You any such third party. In this context we bare no liability for defective goods You may gain as a present due to your interaction with our website and our Services.

The Website may contain links to third-party Websites and resources (collectively, "Linked Sites"). These Linked Sites are provided solely as a convenience to You and not as an endorsement by us of the content on such Linked Sites. We make no representations or warranties regarding the correctness, accuracy, performance or quality of any content, software, service or application found at any Linked Site. We are not responsible for the availability of the Linked Sites or the content or activities of such sites. If You decide to access Linked Sites, You do so at Your own risk. In addition, Your use of Linked Sites is subject to any applicable policies and terms and conditions of use, including but not limited to, the Linked Site's privacy policy.

We have no control and do not review any content or information that is published on our website by third parties, therefore bare no responsibility to any party due to such content or information. We are only liable for direct loss or damage caused by such content or information or its Services, however only to the extent that this loss or damage is caused due to our intention or gross negligence.

We reserve the right to terminate Your access to all or any part of the Service, with or without warning upon our sole discretion and at any time, if You fail to comply with these Terms, or we believe that you are breaching any of the Terms or have committed any crime related to the Use of the Website and the Services. Upon such Termination You shall have no right to damages since You acknowledge and accept that we use mainly automatic means to discover any such breach and non-compliance with the Terms, which are either based on software or third parties’ allegations. You cannot register to our Services again, so we keep Your data to recognize you in the future.

We reserve the right to disrupt or terminate without any reasonable cause the provision of its Services or part of it, with or without warning and no cost. We are liable only for direct damages You may suffer because of our intent to cause You damages or due to our gross negligence. To the extent permitted by law, we exclude our liability for any loss or damage due to our negligent acts or omissions. We exclude any kind of our liability for any indirect loss or damage.    

 

4.  INDEMNIFICATION

 

You shall defend, indemnify, and hold harmless us (the so called “Indemnified Party”), our affiliates and each of our, and our affiliates employees, officers, contractors, directors, agents, suppliers and representatives from all third party liabilities, losses, claims, and expenses, including without limitation reimbursement for reasonable attorneys' fees, arising out of or related to (i) Your breach or alleged breach of these Terms of Use, (ii) failure to comply with Your obligations under these Terms of Use (iii) use or misuse of, or access to, the Service, or (iv) Your violation of any applicable law, contract, policy, regulation or other obligation, Your violation of any person’s data (personal or not)  and rights including intellectual property rights, (vi) infringement or misappropriation of our IP Right. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by You, in which event You will assist and cooperate with us in connection therewith.

 

5.  INTELECTUAL PROPERTY RIGHTS

 

The context of this Website and any related material (photos, graphics, text, designs, etc) belong to Us and You have no right to use, download, amend, sell part of the Website and its material or as a whole without Our written permission.

Names, trade names and trademarks related to Us and Our Products and /or to third parties and their Products are protected by Intellectual Property laws. In any case their appearance in the Website does not constitute a right for Your use.

We provide You with a limited non-transferable licence to Use the Website for personal use and We do not grand You any right to our code. You are not allowed to use the Website and/or its context for commercial purposes.

Linking and Framing of Our Website is now allowed without Our permission. You are not allowed to use metatags with reference to Our brand name and brand name of Our Products. Same applies for Our trade names and trademarks. 

 

6.  PROTECTION OF PERSONAL DATA

 

The protection of Your personal data is governed by the terms of the Privacy Policy and the relevant provisions of both Greek-and European and international law on the protection of the individual from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority.

 

In order to inform You about processing of Your personal data You provide us with, the type of data that BSB keeps for You, the processing that BSB carries out and the purposes of such processing, the recipients of such data, as well as Your rights over Your data and other relevant information regarding their protection and security, please refer to the Privacy Policy in order to read and accept these terms.

 

The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679) and the law 4624/2019, any specific national and European legislation for certain sectors, the applicable Greek legislation on the protection of personal data, as well as on the protection of personal data and privacy in the electronic communications sector (Law. Ν. 3471/2006) and the decisions of the Personal Data Protection Authority.

 

7.  SECURITY

7.1  Customer Identification: We acknowledge the importance of having Your personal data and Your online transactions secured, therefore we take all necessary measures and adopt the most modern and advanced methods in order to ensure maximum safety for You. All information related to your and constitute Your personal data and all transactions related to You are secure and confidential. Security of our e-shop is achieved with the measures we have taken to ensure the confidentiality of Your transactions in e-shop, as described in both of payment clause and below.

 

The passwords used to identify You are two: username (username) and a personal identification number (password), that each time You enter, they provide You with secure access to your personal data.

 

7.2  Trade Secret: The confidentiality of Your data and transactions is obvious. All information transmitted by the You in e-shop are confidential and the Company has taken all necessary steps to use them only to the extent necessary for the provision of the Service. Some of the measures adopted by us are the following:

  • Only authorized employees have access to information of Your transaction and only when necessary, i.e. to process Your requests/ orders.
  • We do not disclose customer information and transactions, unless there is written authorization by You or by court order or decision of any public authority.
  • If we use third parties to support its systems, ensures the guarantee of confidentiality on their part.
  • For Your own safety, You will also have to handle all the information provided through the Service as confidential and secret and not to make any disclosure to third parties.

 

MISCELLANEOUS

1. ENTIRE AGREEMENT

 

These Website Terms and Conditions set out the entire agreement between You and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

 

2.  WAIVER

 

The failure of a Party to exercise any right or remedy under this Agreement or enforce strict performance of any right by this Agreement shall not be deemed to be a waiver of that right, nor operate to bar the exercise or enforcement of it at any time or times thereafter. If any part of this Agreement by any reason becomes invalid, illegal or unenforceable to any extent, this term will not affect any other provision of this Agreement or any other Agreement.

 

3.  SEVERABILITY

If any part of this Agreement by any reason becomes invalid, illegal or unenforceable to any extent, the parties shall in such a case negotiate in good faith in order to interpret, construe or perform such provision to the extent reasonably required to render the same valid, enforceable and consistent with their original intentions as expressed in this Agreement and/or make such provision void to the extent it is held to be invalid or unenforceable and/or retain such provision in effect to the extent that it is not invalid or unenforceable and/or avoid such invalidity or unenforceability to affect any other provision of this Agreement or any other Agreement between the Parties.

 

4.  APPLICABLE LAW AND JURISDICTION

 

The validity and performance of these Website Terms and Conditions and any matter that arise out of Your use of this Website or arising out of a Sales Contract in the e-shop, shall be governed by the Greek Laws and the parties submit to the exclusive jurisdiction of the Courts of Athens in the event of legal proceedings arising from any dispute. The above shall not apply to the extent that the laws of the country of residence of the customer provide that another law is applicable or another jurisdiction is competent to resolve any disputes arising from the present agreement. As consumers, You can seek protection by Alternative Dispute Resolution Authorities that are abide to qualitive criteria for any kind of dispute that may arise between us.

 

By virtue of Directive 2013/11 / EC, incorporated in Greek Law by the Joint Ministerial Decision no 70330/2015, the mechanism of electronic dispute resolution of consumer disputes is envisaged, by the Alternative Dispute Resolution (ADR) procedure in the European Union. If You acting in your capacity as a “consumer” (being a natural person acting outside of his/her professional capacity) and face any type of problem related to any purchase made from our Website, You can initiate the ADR process through the European online dispute resolution platform (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage”.

 

5.  COMPLAINS POLICY – AFTER SALES CUSTOMER SUPPORT

 

You can contact our Customer Care Department by calling at 210-3003860 or by email at customercare@bandfgroup.com and with reference to Your name and order code number.

 

6.  CODES OF CONDUCT

We are an accredited member of the Greek E-commerce Association (GR.EC.A) and abided to GRECA’s Codes of Conduct enacted by GRECA, ELTRUN and E-commerce Europe, which is the Pan European competent body of electronic commerce and which Code of Conduct contains the minimum rules that e-commerce Companies must follow towards consumers and amongst other online vendors. GRECA Trustmark has been awarded to bsbfashion.com which asserts we abide to the Codes of Conduct. No part of the GRECA Trustmark Logo can be copied, transferred in any way and form without the written approval of GR.EC.A.

 

 

WITHDRAWAL FORM FROM A DISTANCE CONTRACT OF SALE

TO:         The company under the name “B&F COMMERCIAL & GARMENT INDUSTRIES S.A.”, having its registered office at 10 klm Ethnikis Odou Athinon-Lamias, in Greece (VAT no 094457036, Tax Office FAEE Athinon), trade registry no

 

I/We hereby declare and give notice that I/We withdraw from my/our contract of sale of the following goods ordered on ______________ / and received on ___________ (date of receipt of goods that withdraws)

(description of the goods)

……………………………………………………………………………………………………………………………………………….

 

I/We also hereby warrant and represent that:

  • I/We exercise the relative right of unenforceable withdrawal and return of the goods within 14 (fourteen) calendar days of receipt.
  • The products are in their original condition and have not been used, or suffered any damage.

Date :………./………../202…..

 

I/We wish to have the whole amount spent refunded according to the Terms & Conditions of Sales.

             I/We wish the money to be credited to my Personal Account at www.bsbfashion.com

 

The undersigned consumer who withdraws and makes the above representations  

Name …………….

Address………….

--------------------------------

(Signature)

*Signature of consumer(s) (only if this form is notified on paper)

 

Greece | English

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