Want to make a return? No problem! You can do so just by following the guidelines below.
1. You are liable on a full refund through the online store (Both International & National Returns).
Refund is valid for:
There's no need to let us know you're returning something, just fill it in the returns note inside your parcel and pop it back to us.
Your package inside should contain a. The returning product. b. The special return form enclosed in the first parcel received, filled with the required information. We will refund the price you paid for your item, including sale items back to your original payment method (shipping costs are excluded from the refund). c. Attach your receipt.
To return your product please mind the following:
*International customers are liable only for the Refund option. However, if you would like a different size or color, please return your unwanted item and place a new order.
2. You are liable to make changes to the same or another product in store (Returns within Greece only).
Make your changes in any of our corporate BSB stores with your product and proof of purchase. For franchise stores you may have to contact the store you want to make the change, for information and confirmation. No changes are made to BSB stores within multi-brand customers and shop in shop.
3. You can also make changes to the same or another product through our online store (Returns within Greece only).
Make your changes online by sending your parcel back to the company. Your package inside should contain a. The returning product b. The return form enclosed, filled with the required information and c. your receipt
To save your exchange product, you must make a new order following the same procedure as when placing a normal order, selecting ''Cash upon Delivery'' as the payment method while in the ''Comment'' section write the word ''Change''. Please note that the final payable amount will not show automatically, as it changes when the order & return is processed by the accounting department.
NOTE: Non EU-Customers shall be subject to any charges that may arise from exchange rate differences, customs clearances, any import duty, quotes, permits, product restrictions and other local requirements, for which BSB shall bear no liability.
Also be reminded that:
All parcels must be sent back to the following address:
Commercial and Garment GROUP
10o KM ATHENS-LAMIA NATIONAL ROAD
143 42 N.PHILADELPHIA,ATHENS,GREECE