We offer the following payment methods
BSB has taken all necessary precautions in order to guarantee the best possible security for your data. The website www.bsbfashion.com uses the SSL protocol to secure online business transactions. In this way, all personal information such as credit card data, name, addresses, is encrypted so that it may not be read or changed while transferred on the Internet. BSB certificate has been authorized by VeriSign, the leading provider of the most trusted solution for online security.SSL protocol (Secure Sockets Layer) is now a global Internet standard for the certification of websites to Internet users and for the encryption of data between Internet users and web servers.
Yes. You can cancel your order as long as its status allows you to. This means that you are allowed to make your cancellation on the next 2-3 hours after your initial purchase. If you do wish to cancel it please email us about your request on [email protected].
There are several possible reasons for your credit card to be declined; in this case you need to contact your bank for more information.
In this case you need to make a new order.
In this case you need to contact us by sending us an e-mail l ([email protected]) in order to resolve the problem.
In this case you need to contact us by sending us an e-mail l ([email protected])in order to resolve the problem.
Unfortunately, although our systems showed available stock at the time you placed your order, the synchronization of the system probably was not complete. As a result, there was no physical stock for the order to be shipped. Although this does not happen often, when it does, the order has to be canceled if no replacement is found.
For deliveries within Greece, BSB uses Geniki Taxidromiki courier service. For deliveries abroad, service is carried out by UPS couriers.
Greece – All shipping costs are FREE OF CHARGE within Greece. Delivery in Attica is carried out within 1 working day. Delivery in the rest of Greece is carried out within a period of 2-3 working days. AbroadDelivery to countries outside Greece is carried out in the following ways:
Note:All orders filled before 12:30 p.m. (Greek local time) shall be processed by us on the same day; any orders filled after the aforementioned time, shall be processed by us on the next working day. Any orders filled on Friday before 12:30 p.m. (Greek local time) and throughout the weekend, shall be processed on Monday.
For delivery within Greece, after completing your order, you will receive an informative e-mail confirming that your order has been completed successfully. For delivery abroad, consumers can track their order through the tracking number provided to them via e-mail by UPS couriers after the completion of their order. To track your order press here.
In case delivery is delayed by more than the expected time, as set, you need to contact us via e-mail at [email protected] or call us at +30 2102509080 / 9185 / 9097 (from Monday to Friday, 09:00 – 17:00) and we will proceed to solve the problem.
If you are out when merchandise arrives at the shipping address, both Geniki Taxidromiki couriers in Greece and UPS couriers abroad will attempt to deliver your order two more times on the following working days. If your order finally fails to be delivered, then it will automatically return to us and we shall contact you again.
VAT on all products is included in the price stated.
BSB enables you to return a product within 14 working days of receiving it by filling in the special return form you will find in the package of your order. If you need to return a product, you can use the following options:
If the reason for returning a product lies with a company's error, BSB undertakes to deliver order again at the shipping address you have specified at the company’s own expense. If customers wish to return an order where it is not the company's fault, then they shall bear the relevant courier cost. When you send us back a product, our company will receive it within 2-3 working days, for returns within Greece via Geniki Taxidromiki couriers, or within 3-5 working days, for returns outside Greece via UPS couriers. In case you choose another courier service we cannot guarantee any delivery times regarding the products you return us. When we will receive the returned product, we will immediately process your request and notify you via e-mail about the processing of said request. In an attempt to provide the best possible customer service, BSB enables you to submit online any complaint by filling in the relevant contact form that you can find here.