FREE SHIPPING & DELIVERY ON ORDERS ABOVE 350 LEI
Want to make a return? No problem! You have two options:
Make your changes in any of our corporate BSB stores with your product and proof of purchase.
Your package inside should contain a. The returning product. b. The special return form enclosed in the first parcel received, filled with the required information. We will refund the price you paid for your item; including sale items back to your original payment method, (shipping costs are excluded from the refund). For credit/debit card payments, the refund will take place directly on your account, for cash upon delivery payments, the refund will take place in the back account you will fill into your return form. c. Attach your receipt.
You can send your parcel back at you own cost with any carrier service you wish.
There's no need to let us know you're returning something, just fill it in the returns note inside your parcel and pop it back to us.
Just be reminded that:
All parcels must be sent back to the following address:
Str: Splaiul Unirii no 108, floor 2, apartment 3, room A2
Bucharest, 4’ th district
Postal cod: 040039
Phone Number: +40213208808,
Fax Number: +40213208809